How do I reset my password?Updated 2 years ago

Click the "Sign In" link on the screen. Click on "Forgotten Password". Enter your email address when prompted and press Enter. A reset password link will be sent to your email address. If you don't see a “reset your password link” email, it's possible you originally made a purchase as a guest and don't have a registered account, but make sure to check your junk-mail or spam folder just in case. If none of these solutions work, we suggest trying to create a new account.

If you still are having trouble, please reach out to our customer service team at [email protected] for the help you need.